OURBORO Maintenance Program FAQ

Is it really free or will I eventually see these costs?

It is absolutely, entirely, 100% covered by Ourboro with no costs directly or indirectly going back to the homeowners. Invoices are sent directly to Ourboro and do not come back to you in any way or at any time. More specifically, you will not see these costs as part of the closing calculation when you sell your home?

So why do this? Is it just a way of keeping an eye on me?

Like you, Ourboro has a financial interest in your home and want to protect your mutual investment. They understand that regular maintenance helps avoid problems that lead to big expenses and can lower the value of your home.

What services are covered?

The program includes a comprehensive list of regular maintenance services including: furnaces, air conditioners, heat pumps, gas fireplaces, water heaters, eavestroughs, windows, and more.

Your Caboodl Home Manager will help you determine the services which will deliver the most value to your home’s comfort and safety.

Why does Ourboro need access to reports and updates?

When you opt in to this complimentary program you are asked to acknowledge that Ourboro has a right to access reports and updates on the home. Accessing reports is the best way for Ourboro to confirm that your home has received the services they’ve paid to have delivered.